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Privacy Policy

KT Metal Casting (“we,” “our,” or “us”) operates the metal-casting.com website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information We Collect

Personal Information

We may collect personally identifiable information that you provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Company name and job title
  • Technical specifications and project requirements
  • Payment and billing information
  • Communication preferences

Usage Information

We automatically collect certain information about your device and usage of our Service, including:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on our Service
  • Referring website information
  • Device type and operating system

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

  • Process and respond to inquiries about our casting services
  • Provide quotes and technical consultations
  • Manage orders and customer accounts
  • Deliver products and services

Communication

  • Send service-related communications and updates
  • Provide technical support and customer service
  • Send marketing communications (with your consent)
  • Respond to your requests and feedback

Business Operations

  • Improve our Service and develop new offerings
  • Analyze usage patterns and Service performance
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing
  • Shipping and logistics
  • Website analytics
  • Customer support services
  • Marketing communications

Legal Requirements

We may disclose your information when required to:

  • Comply with applicable laws and regulations
  • Respond to legal requests and court orders
  • Protect our rights, property, and safety
  • Investigate potential violations of our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure server infrastructure
  • Encryption of sensitive data
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill transactions
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

When information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You may request access to your personal information and request corrections to inaccurate data.

Deletion

You may request deletion of your personal information, subject to certain legal limitations.

Opt-Out

You may opt out of marketing communications by following unsubscribe instructions in emails or contacting us directly.

Data Portability

You may request a copy of your personal information in a portable format.

To exercise these rights, please contact us using the information provided below.

International Data Transfers

If you are located outside of our primary operating jurisdiction, please note that your information may be transferred to and processed in countries with different data protection laws. We implement appropriate safeguards to ensure your information receives adequate protection.

Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the “Effective Date” at the top of this policy
  • Sending email notifications for material changes (where required)

Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

KT Metal Casting
Email: [email protected]
Website: metal-casting.com

We will respond to your inquiry within a reasonable timeframe and work to address your concerns promptly.

Governing Law

This Privacy Policy is governed by and construed in accordance with applicable data protection and privacy laws in our operating jurisdiction.

CONTACT

contact Us
by email or form
Please feel free to contact us.
Email: [email protected]
We will response your inquiries within 48 hours.
Office: Weifang City, Shandong Province, China.
©︎ 2025 KT METAL CASTINGS Inc.